Frequently Asked Questions (FAQ) – Everything For Your Office
Ordering & Product Availability
Do you supply office products to both businesses and individuals?
Yes. We supply office products, furniture, stationery, workplace essentials and heavy Indutrial Equipments to businesses, schools, public sector organisations, and individual customers across the UK. Whether you need a single item or a full office setup, we can help.
Are all products on your website in stock?
Stock levels vary depending on the manufacturer and supplier. Many items are available for nextday delivery, while others may be on backorder. If an item is unavailable please call us on 01923 679 809 or send us ann email at dhiren@everythingforyouroffice.co, we’ll reply immediately with an updated ETA and alternative options.
Can you source items not listed on your website?
Yes. We work with a wide network of UK manufacturers and distributors. If you need a specific brand, model, or bulk quantity, we can source it on request often at competitive pricing.
Do you offer bulk order or trade discounts?
Yes. Many products qualify for volume discounts, contract pricing, or trade account terms. Contact us for a personalised quote based on your order size and frequency.
Do you provide product advice or recommendations?
Absolutely. If you’re unsure which office chair, printer, stationery, cleaning product or Heavy Industrail Equipment is right for your workplace, our team can recommend the best options based on your budget and requirements.
Delivery, Shipping & Lead Times
Where do you deliver?
We deliver across the entire UK, including Northern Ireland. Delivery methods vary depending on the manufacturer:
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Smaller items often ship directly from the manufacturer.
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Palletised or oversized items may need to route through our supplier before reaching you.
- For Larger items to Northern Ireland please call us on 01923 679 809 or email us at dhiren@everythingforyouroffice.co for a delivery quote before placing your order.
How long does delivery take?
Delivery times depend on the product:
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Standard office items: 1–3 Working Days
- Industrial Equipment subject to stock availability 1-3 days
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Nextday eligible items: Delivered the following working day (cut off times apply)
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Furniture, safes, and large equipment: 3–10 working days depending on courier and installation requirements
Do you offer nextday delivery?
Yes. Many office supplies and consumables qualify for nextday delivery. Availability depends on manufacturer cut off times and stock location.
Are there additional delivery charges?
Some items particularly palletised goods, heavy furniture, Larger Industrial Equipment or deliveries to Northern Ireland — may incur extra delivery fees. We always advise you to contact us before placing your order online.
Why do some items arrive separately?
We work with multiple manufacturers and distribution centres. Your order may be split into separate shipments to ensure the fastest possible delivery.
Returns, Refunds & Damages
What is your returns policy?
Most products can be returned within 14 days if unused and in their original packaging. Some items such as furniture, special orders, or customised products may have restrictions, please contact us before placing your order.
How do I request a return?
Simply contact us with your order number and reason for return. We’ll arrange collection or provide return instructions depending on the item type, there will be a small charge for the collection.
What if my item arrives damaged or incorrect?
If your order arrives damaged, incomplete, or incorrect, contact us immediately. We will arrange a replacement, refund, or collection as quickly as possible.
How long do refunds take?
Refunds are processed once the returned item is received and inspected. This typically takes 3–5 working days.
Payments, VAT & Accounts
What payment methods do you accept?
We accept:
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Major debit and credit cards
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BACS
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Business invoicing for approved trade accounts
Can I open a business or trade account?
Yes. Trade accounts are available for regular buyers and include:
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Invoice terms
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Priority support
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Volume pricing
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Dedicated account management
Will I receive a VAT invoice?
Yes. VAT invoices are automatically emailed once your order has been delivered.
Furniture, Large Items & Specialist Deliveries
Do you deliver office furniture and large equipment?
Yes. We supply and deliver:
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Office desks and chairs
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Filing cabinets
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Safes
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Shredders
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Storage units
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Heavy or palletised items
- Heavy Industrial Equipment
These may be delivered via specialist couriers or pallet networks.
Do you offer assembly or installation services?
Some manufacturers offer professional installation, especially for furniture and large equipment. If required please contact us before placing your order.
Why do palletised items have different delivery rules?
Palletised goods often require:
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Specialist handling
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Different courier networks
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Additional delivery charges
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Longer lead times
This is especially relevant for deliveries to Northern Ireland.
Customer Support & Contact
How can I contact Everything For Your Office? (KDK Office Supplies Ltd)
You can reach us via:
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Phone (01923 679 809)
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Website contact form
We aim to respond promptly during business hours.
Can you help with workplace planning or product selection?
Yes. Whether you’re setting up a new office, expanding your workspace, or replacing equipment, we can help you choose the right products for comfort, compliance, and budget.
Do you offer friendly office products?
Yes. We supply a growing range of eco friendly and sustainable office supplies, including recycled paper, biodegradable cleaning products, and energy\u2011efficient equipment.
Can you support large corporate or multisite orders?
Absolutely. We regularly handle multisite deliveries, recurring orders, and contract supply agreements for larger organisations.
